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February 22, 2021. SOR Initiators please note, an updated user guide has been added to the SOR-RL Training Portal for SOR Initiators. The SOR-RL Serious Occurrence Reporting Guide: Addendum COVID-19-related Serious Occurrences provides guidance for when a MCCSS funded, licensed or directly operated service provider reports COVID-19 related serious occurrences through SOR-RL. March 30, 2021. A recording of an information session for service providers has also been uploaded: COVID-19 Reporting Enhancements in SOR-RL: Information Session for Service Providers Video.

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The Ministry of Children, Community and Social Services is committed to accommodating users who may have special accessibility requirements. If you require such accommodations, please contact ersor-rl@ontario.ca