Residential Licensing (RL)

Welcome!

If you are a Service Provider who is licensed by the Ministry of Children, Community and Social Services (the ministry) to operate children’s residential care (Licensee) or a Service Provider who would like to apply for a licence to provide children’s residential care in Ontario, this page provides relevant information for you.

Let’s Begin!

Residential Licensing Orientation

When considering applying for a licence to operate a Children’s Residential program you may have questions. The following Children's Residential Licensing Orientation provides useful information and advice to anyone interested in applying for a licence.

Children's Residential Licensing Orientation Video (English)

Video Transcript

The Serious Occurrence Reporting and Residential Licensing (SOR-RL) Online Tool

As a licensee, you will need to access the ministry’s Serious Occurrence Reporting and Residential Licensing (SOR-RL) online tool, which manages the end-to-end licensing process for licensed children’s residential care and serious occurrence reporting.

You will need to register and access SOR-RL for any of the following reasons:

    • Applying for a new licence

    • Modifying or withdrawing a licence

    • Monitoring and renewing existing licences

    • Uploading supporting documentation for ministry review

    • Updating agency/licensee profile information

    • Reporting serious occurrences

Before you can access the SOR-RL online tool, you must complete the one-time registration process. A step by step process is required to complete your SOR-RL registration. If you are already registered to submit SORs to the ministry, you do not need to register in order to be able to complete the licensing management processes.

SOR-RL Registration and Access

See below information on how to register and manage SOR-RL users.

SOR-RL Registration Guide

SOR-RL Access User Request Form and Authentication of Applicant’s Identity (Copy of the application form to be used solely to access SOR-RL and is completed by an LRA.)

Navigating the SOR-RL Online Tool and the Residential Licensing (RL) Module

Training materials, tips and tools have been provided to support the successful learning of SOR-RL’s RL module:

SOR-RL - Children's Residential Licensing Training for Service Providers Video (English)

Video Transcript (English)

SOR-RL User Guide (English)

How do I protect privacy?

Considerations for service providers to better understand their roles and responsibilities and the ways that SOR-RL can assist with protecting privacy are available below:

Privacy Considerations for SOR-RL for Service Providers (English)

SOR-RL Privacy Training for Service Providers Video (English)

Video Transcript (English)

Considerations for Youth Criminal Justice Act (YCJA) service providers to better understand their roles and responsibilities, and the ways that SOR-RL can assist with protecting privacy are available below:

YCJA Periods of Access (English)

YCJA Confidentiality for SOR-RL Users- Video (English)

Video Transcript (English)