What is SOR-RL?

Serious Occurrence Reporting and Residential Licensing (SOR-RL) is a digital tool that automates business practices and enables secure and timely two-way communication between service providers and the ministry, replacing current paper processes for the submission of SORs and for Children’s Residential Licensing.

How do I access SOR-RL?

Accessing SOR-RL is a two-step process.

Step 1: There must be at least one approved Local Registration Authority (LRA) at each organization.

LRA Registration and Access

These documents outline the ministry’s requirements for Service Providers to register and manage SOR-RL users at their organization.

Local Registration Authority (LRA) Requirements and Guide for using SOR-RL outlines the ministry’s requirements of a SOR-RL Local Registration Authority (LRA) and provides a user guide for these functions in the system.

Application for SOR-RL LRA Designation This link provides a copy of the application form to be used when applying for an LRA designation.

Step 2: There must be at least one approved SOR Initiator at each organization.

SOR Initiators Registration and Access

These documents outline the ministry’s requirements for SOR Initiators to register and manage SOR-RL users at their organization.

SOR-RL Registration Guide outlines a step by step process that is required to complete your SOR-RL registration.

SOR-RL Access User Request Form and Authentication of Applicant’s Identity is a copy of the application form to be used solely to access SOR-RL and is completed by an LRA.

How do I protect privacy?

Considerations for service providers to better understand their roles and responsibilities and the ways that SOR-RL can assist with protecting privacy are available below:

Privacy Considerations for SOR-RL for Service Providers outlines considerations for service providers to better understand their roles and responsibilities and the ways that SOR-RL can assist with protecting privacy.

SOR-RL Business Processes Tip Sheet provides further clarification around SOR-RL business processes.

SOR-RL Privacy Training for Service Providers Video is recommended for service providers. It explains the Privacy Considerations for Service Providers.

Video Transcript

Considerations for Youth Criminal Justice Act (YCJA) service providers to better understand their roles and responsibilities, and the ways that SOR-RL can assist with protecting privacy are available below:

YCJA Periods of Access outlines considerations for YCJA service providers to better understand their roles and responsibilities, and the ways that SOR-RL can assist with protecting privacy.

YCJA Confidentiality for SOR-RL Users- Video is recommended for YCJA service providers. It explains the Privacy Considerations for YCJA Service Providers.

Video Transcript